This is who we will get in touch with for any administrative or billing related matters. It is also who will receive any automated administrative notifications from Audenty (ie. SMS credits are running low)
First name
Last name
Email
Location
Country
Time zone
Permissions
Restrict viewing treatment notes and letters
Practitioners can only read treatment notes and letters they authored themselves (administrators can see all still).
Appointment Calendar
Time slot size
minutes
Time slot height
pixels
Calendar time range
:00 - :00
Multiple appointments
Leave a small gap next to an appointment so that you can add additional appointments at the same time.
Show current time indicator
Show a line on the current day to indicate the time.
Communication
Email from
This is the address that you email to patients from (eg. Appointment Reminders, Invoices, etc.). Patients may reply to this address, so it is recommended to use the same that you use for enquiries.
External Calendar Privacy
Patient name display
Select how your patient names will display in external calendars like iCal, Google Calendar and Outlook.
Online bookings will help you let your patients book themselves in for appointments online. When enabled, you will be given a unique URL (web address) that you can link to from your website. This will link to an external Audenty page designed specifically for your patients to book themselves in online.
Do patients need to log in?
They do not. Patients will enter basic information while booking the appointment and Audenty will either create a new patient, or link the appointment to an existing patient if a match is found.
How do I get started?
Just tick the box below to turn on Online Bookings. Your unique URL (web address) will then appear below. We recommend creating a button on your website that links to this address (your webmaster can help with this). We recommend uploading a logo as well to personalise the page. We also suggest updating your Business Information as this will appear on the online bookings page.
Settings
Turn on Online Bookings
Allow your Clients to book appointments online.
Address to your Online bookings page
Not enabled
Google Analytics Tracking ID
e.g. UA-XXXXXXX-Y
Booking Notification
Notify the practitioner by
when an online booking is created.
Show price of service to patient
Show price
Hide appointment end time from patient
Useful if your appointment durations include some time at the end of the session for yourself.
Hide end time.
Require patient to enter their address
Require address
Time selection information
This is displayed under the calendar when the visitor is choosing an appointment time.
Terms of use
If you enter terms, the patient will need to agree to these when booking an appointment online.
CONCESSION TYPES
Name
Seniors
Students
BILLABLE ITEMS
Name
Item Type
Price (ex. tax)
Tax
Price (inc. tax)
(ACU3x) 1st Acupuncture Consultation & Nutrition
Service
$135.00
N/A
$135.00
(NRTex) 5 minutes extra
Service
$25.00
N/A
$25.00
APPOINTMENT TYPES
Name
Category
Duration
1st Consultation for Acupuncture and Treatment
90 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
1st Consultation for Nutrition and Acupuncture
120 minutes
1st Consultation for Nutrition
120 minutes
PAYMENT TYPES
Name
American Express
Cash
MasterCard
Check
Visa
Discover
Clinic Credit
Insurance Check Credit
REFERRAL SOURCES
Contact and Patient are special referral sources. They will link with your contacts and patients lists.
Name
Contact
Other
Patient
TAXES
Name
Amount
Sales Tax
8.0%
Sales Tax
8.0%
Sales Tax
8.0%
TREATMENT NOTE TEMPLATES
Name
# of Sections
# of Questions
Include when printing
Standard Consultation
1
3
Medicare #, Date of birth, and Occupation
Initial Consultation
1
7
Medicare #, Date of birth, and Occupation
LETTER TEMPLATES
There are no letter templates to display, do you want to create one?
INVOICE SETTINGS
General
Title
Starting Invoice Number
Extra Business Information
This will appear below your business address. You might use this for contact details or bank details.
Show Business Contact Information on Invoice
Hide Business details on invoice
Only check this if your letterhead or logo already contains your business details
Include next appointment time on invoice
Check to include information about patient's next appointment on their invoice
Offer text
This text will appear at the end of invoice. It is typically used to advertise special offers.
Default notes
This is default text for the notes field on all of your invoices.
DOCUMENTS & PRINTING
All Documents
Logo (png, jpg, jpeg & gif allowed)
No file selected.
Logo height
Your logo will be resized to this height. Proportions will be kept.
points
Invoices
Page size
Top margin
This can be used to increase the margin if you are printing on letterhead paper.
Letters
Display logo?
Show logo on letters
Top margin
This can be used to increase the top margin if you are printing on letterhead paper.
mm
Bottom margin
This can be used to increase the bottom margin if you are printing on letterhead paper.
mm
Left margin
mm
Right margin
mm
Treatment Notes
Display logo?
Show logo on treatment notes
Page size
Top margin
This can be used to increase the margin if you are printing on letterhead paper.
mm
SMS SETTINGS
General
Purchase reminder level
When your SMS Credits Remaining falls below this amount, we will send you an email reminder to purchase some more.
Forward patient SMS replies to your phone
Enter your mobile number. Forwarded replies cost 1 SMS credit.
Forward patient SMS replies to your email
Enter your email address. There is no charge for forwarded emails.
SMS Credits Remaining
0
Purchase more:
All prices are in $USD.
Purchases are immediately charged
to your credit card.
APPOINTMENT REMINDERS
General
Default reminder type
New patients will have this reminder type by default.
Apply this reminder type to all existing patients now. This will replace their current setting.
Reminder Period
Send reminder
day(s) before appointment
Skip weekends
Send reminder
Reminders due to be sent on the weekend will be sent Friday instead.
Reminder Time
:00
Appointment Confirmation Email
Appointment confirmation emails are sent to patients when a new appointment is created or when an appointment has been moved. These emails will have a calendar event attached so they can quickly add it to their own calendar.
This let's you import your information from CSV spreadsheet files into Audenty. You can find out more here Can I import my data from...?.
What do you want to import?
List of Data Imports
You can delete a data import within 48 hours of importing. All associated records will be removed and this is not reversable. Please contact support if you need to delete a data import after the 48 hours.
There are no data imports.
AUDENTY SUBSCRIPTION
Your subscription is currently Active
Current Plan
Solo(Monthly)
Practitioners
1 out of maximum 1 practitioners in use.
Next Billing Date
14 Sep 2014
Monthly Fee
$45.00 (USD)
Credit card is on file
Credit card are recorded on file, you will be billed monthly in advance for your Audenty subscription.
Change your plan
TIP: Save more with our yearly plan !
Show plans for
billing.
Plan
Practitioners
Montd Price
Select Plan
Solo
1
$45
Current
Team
5
$95
Medium
8
$145
Group
12
$195
Large
25
$295
University
150
$395
All prices are in American Dollars.
What happens if you change your plan mid-billing cycle?
Your plan will change right away. You will get the benefits of your new plan immediately. If you are still on your trial, that's all there is to it. If you already have an active account, we have a whole bunch of pro-rata goodness that happens.
For those of you with an active account, changing plans will pro-rata credit you for the remainder of your current plan. You will then be charged the full amount of your new plan and the billing date will be set ahead for a full period. If you're not sure what that means for you, just click the "Select Plan" button above for your chosen plan, you will be shown exactly what is going to happen before you can then confirm.
Note: If the changeover results in a credit, this will be applied to your Audenty subscription (not to your credit card). This amount is not refundable but will be used for any future Audenty payments before billing your card again. As mentioned in our terms, we do not provide refunds. This might happen if you change from the yearly plan back to monthly, which is possible.
Want to cancel your subscription?
Cancelling your subscription is effective immediately. Once cancelled, you will only have access to export your information or reactivate your account. The rest of the functionality will be disabled. Please also note that we do not offer refunds for any unused time.
We hope you decide to return, just in case we will retain your account and data for 90 days. You can reactivate easily at any time within the 90 days by logging in and visiting this page again.